Here at the Mike Calvert Toyota Center, we can repair anything from the simplest dent to major collision damage. All decisions made in the design of our new shop were made with consideration of your time, convenience, and complete satisfaction.
Our Collision Center features the latest in technology and equipment including frame machines, measuring systems, dimension charts, oxy-acetylene resistance, MIG welding equipment, a PPG refinishing system, climate-controlled downdraft paint booths, as well as networked and wireless-computerized estimating with digital imaging. We have invested over $1 million into our new facility and specialized equipment in order to bring you the latest repair techniques and procedures. Our guests know we can take care of their vehicle in a timely and efficient manner. At theMike Calvert Toyota Collision Center, our goal is to get our guests and their families back on the road as safely and quickly as possible.
Quality auto body repair and refinishing demands expert care, experience, and pride in workmanship. While we’ve invested in state-of-the-art facilities, we’ve also invested in each and every employee here at theMike Calvert Toyota Collision Center. Our team of technicians will take care to ensure that every repair is completed correctly the first time.
Our staff has been trained and are experienced with repairing all makes and models. We always follow the OEM repair procedure to ensure the vehicle is repaired properly. We work to ensure you will never have any manufacturer warranty issues.
Our customer waiting area has been designed with our guests in mind. We offer Wi-Fi, satellite TV, coffee, and treats. We also have onsite Toyota rentals (available through TRAC) for your convenience and nearby Enterprise Rental available. Plus, we offer a free shuttle service.
We understand that being in a car accident can be frightening and overwhelming. That’s why we’ve streamlined the repair process to make it as painless and convenient as possible for you. Here’s how it works:
The following information will be required upon receiving your vehicle:
At this time, we will assign aMike Calvert Toyota Collision Center estimator to you, who will explain the complete process so you’ll know what to expect during the course of repairs.
If needed, we also offer:
Your vehicle is disassembled to reveal all areas of damage and checked for the following:
After the inspection, a detailed estimate will be created and will provide line-itemized information, including:
Your estimator will then call you to review the estimate and to obtain the authorization to repair.
If your insurance company is not part of a direct repair program with theMike Calvert Toyota Collision Center, we will have to wait for a re-inspection conducted by your insurance company. Once the supplement estimate for repairs has been authorized, they will provide a revised estimate of repairs.
We will contact you, explain all of the supplemental revisions, and obtain an authorization for the supplemental repairs and amounts.
Even if an insurance company is paying for the repairs, we’ll still need your approval to continue with the supplemental repairs. You can authorize this by phone, fax, or in person. The additional parts will now be ordered.
Following the manufacturer’s guidelines, your vehicle will have panels repaired or replaced as needed. Inner structural components will also be addressed at this stage. Bolted-on outer panels such as bumpers, hood, fenders, doors, luggage lid and/or liftgate will be replaced and aligned, per the estimate. Panel-to-panel gap openings will be also be set before the vehicle is sent to the next stage of painting.
The vehicle is now ready for the painting process. This process has three basic stages:
Mechanical work can be performed throughout the repair processes as necessary. The vehicle is then road-tested and sent to the Final Wash and Inspection. At Final Wash, the following actions are taken:
Your vehicle is ready now ready for inspection. It is raised on a lift and inspected for completion of estimate items.
After the inspection, you will be called for an appointment to pick up your vehicle. At the time of pickup, your estimator will go over the repairs with you and tell you how to care for your vehicle over the next few weeks. The repairs have a warranty for as long as you own the vehicle. (This warranty is for the repairs, workmanship, and the refinish work. The parts are covered per the manufacturer warranty.)
At this time, we will let you know if you have any responsibilities such as any deductibles owed or any other special arrangements that need to be addressed.
Our dealership prides itself in being a Toyota Certified Collision Center. This esteemed title means that our auto body shop is maintained according to the automaker’s strict rules and regulations. Our technicians are certified through the Toyota Certification Program, and they undergo Toyota training courses regularly. Also, our team uses Toyota Genuine Parts whenever possible to uphold the value of your vehicle. Your Toyota will be good as new after repairs!
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